At EBC, we are passionate about serving clients, developing our team, and giving back to our communities. We focus our efforts toward one goal—Making your business more profitable.
The U.S. health care system is increasingly complex and confusing to employees and employers alike, as health care costs continue to rise. Employers need the right strategic partner and advisor to help them manage both their short-term cost control challenges as well as the longer-term issues of health program management, compliance, employee engagement, accountability, health, and well-being. We deliver better outcomes—both to your benefits program and your employees.
Rachel B. Means began her consulting career as a part time intern in the Oil and Gas Industry in Houston. She took a job with a health insurance brokerage firm and moved up quickly to a Senior Account Executive. After two years in account management, she moved into Production/Consulting role with a publicly traded practice by age 24. Rachel assembled a stable of clients who valued her innovative approach, and in 2016 she opened her own shop in Tyler, operating independently before merging with Threlkeld and Co., forming the largest Insurance Practice in the region simultaneously specializing in Employee Benefits and Commercial Lines.
Rachel’s primary role as a CEO is to assist clients with aligning their benefits strategy to corporate goals, vision, and organizational governance. Critical to this role is plan design optimization, financial efficiency, and plan compliance with an eye on employee satisfaction. She continually seeks to deliver innovative ideas with maximum fiscal impact and benefit efficiency to clients.
Rachel lives in Tyler, TX with her Husband Robert and three boys – Caden (14), William (9), and Harris (3). She is a news enthusiast, always reading and researching new trends, ideas, and concepts. She enjoys spending weekends at the family farm in Corsicana, TX when she isn’t in the office. Rachel and Robert are also capital partners in a few restaurant concepts, a trucking company, and real estate developments throughout the North Texas/Tyler/East Texas regions and understand the burdens on decision makers that come with multi-location businesses, which helps in Rachel’s daily consulting role.
Jennifer Henry is a Senior Benefits Consultant for the East Texas Area, she focuses on building Employee Benefit Strategies for long range sustainability and compliance. Realizing that HR directors must wear more hats than ever, due to increased regulations and the instability of the Health Insurance market, Jennifer has a 20-year history of building programs that allow HR directors and their staff to focus on day to day employee management. She is committed to adding measurable value to our clients, striving first to understand and then to exceed every expectation.
As a private firm, we answer only to our clients, not to shareholders. Jennifer’s primary mission is to help you fulfill your mission, by providing a custom-crafted program that serves the companies objectives. Most importantly, she listens to her client’s needs. She has represented clients in a wide range of industries, using her extensive experience to analyze and recommend creative solutions for both self-funded and fully insured medical plans. Utilizing her vast experience as a benefits consultant on the Carrier side, she specializes in identifying and projecting future claims, negotiating competitive rates for medical, reinsurance, life, and disability benefits, and ensuring that all client exposures are insured.
Jennifer graduated from the University of Texas at Dallas and started her career in Practice Management. She transitioned into insurance as a broker in 1997. The bulk of her career was spent as a carrier Vice President in the self-funded arena.
Kelly has the background of over 18 years with a Third Party Administrator. Her knowledge is well rounded in the self funded realm with her years in Account Managing. She began from the ground up as a department secretary and client coordinator working towards Account Management. As an Account Manager for several years, she became an asset to the clients’ Human Resources departments and their employees.
She was hired by Threlkeld, which merged with EBC and she immediately recognized how the EBC team provided real solutions to meet their clients needs. This was a great fit with the EBC team as Kelly is very detail oriented and organized. She is involved in all client processes from start-up through renewal as well as being the main contact for every day questions.
Kelly’s client base has consisted of both small and large group self funded accounts. These included all types of businesses such as financial institutes, retail, restaurants, government entities, and oil & gas companies. Her client base today is much of the same make up, including fully insured and level funded coverages.
When Kelly is not at the office she is helping her husband manage their horse farm South of Tyler.
Kyle Childress was born and raised right here in East Texas, and is proud to call Tyler home. Kyle graduated with a bachelor’s degree from Louisiana Tech University and has also obtained his General Lines License- Life, Accident, Health, and HMO. Kyle has worked for Edward Jones Investments for the past five years learning to present quality customer service and build personal and lasting relationships with clients. When he is not in the office, Kyle enjoys hunting, fishing, or spending time on the lake with friends and family.
Paige spent most of her career at a local TPA as an account manager for seven years. She was hired as an account manager on the EBC team due to her extensive knowledge of carrier contracts and self-funding. The EBC account management team concentrates on ensuring that each client receives exceptional support, guidance, and customer service. Paige’s interpersonal Client relationships are what creates a trustworthy working relationship for our EBC team.
With her progressive experience in the self-funded insurance industry, she has skills to help clients create effective plans that use their resources efficiently. Paige earned her BBA in marketing from The University of Texas at Tyler. She also holds a General Lines License- Life, Accident, Health and HMO.
Paige lives in Tyler with her Husband and two young children.
Starting out as an intern, Amy Wyatt has worked for EBC’s partner- Threlkeld & Co. Insurance for two years. Amy graduated Magna Cum Laude in December of 2017 from The University of Texas at Tyler with a bachelor’s degree in human resource development and a minor in business administration. While in college, she was an NCAA cross country athlete, Student SHRM Chapter officer, College of Business & Technology ambassador, and Student Athletic Advisory Committee representative. Through Amy’s education and involvement in leadership positions, she was able to learn the importance of exceeding goals, consistent accessibility, and dedication to serving others.
Beginning her junior year of college, she began her internship with Threlkeld & Co. Insurance in their administrative and accounting departments. She quickly caught on and was able to use her skills in other areas of the company, including property & casualty, personal lines, and claims. Upon graduation, she was promoted to a full-time employee and moved to the benefits/ group health insurance department at EBC- Employee Benefits Consulting- A Threlkeld partner, where she holds an HR/ Account Executive position. Her future goals are to acquire HR certifications through SHRM and PHR to be a better resource to clients needing that guidance, and continue to learn and grow as a young professional in the benefits world.
Kevin has spent the last 20+ years as the Director of Underwriting in the TPA industry. He oversaw all RFP/RFQ responses, managed the stop loss process, including marketing, placement, and claims. As a self-professed “data junkie,” Kevin has a deep understanding of risk control, cash flow improvement, plan design, value-based benefits and wellness programs.
Kevin’s knowledge of the underwriting and analytics driving a Benefit Plan’s spend brings a differentiator to the EBC Consulting model. The advanced reporting capabilities for Clients brings more opportunities for Client education and savings.
Kevin lives in The Woodlands with his wife and youngest daughter.
CeCe Rosales has over 24 years in the insurance industry. CeCe began her career with a regional PPO network in 1995 and then went to work for a large insurance carrier working in account management several years later. CeCe then worked with a national brokerage firm as a Senior Account Executive. After several years of being an Account Executive, she was promoted to Regional Wellness Director for 3 states and created/coordinated over 200 wellness education programs. CeCe has also worked in HR in her insurance career and her experience provides a unique perspective to her clients’ needs. She shares the passion that her clients feel for their employees and understand the urgency to bring solutions that are effective and complete.
In her role, she will have some day to day contact working with you and your employees along with our staff to provide excellent service and delivering comprehensive benefit solutions to your employees. She will be the main contact if there are wellness initiatives to be implemented along with playing the role of Pharmacy advocate for your employees. Cece has several years of training from The Cooper Clinic under Dr. Kenneth Cooper to help her understand how to custom designed and implemented wellness plans with successful outcomes. She also has her designation and an Advance Certified Benefit Consultant and is licensed in both Benefits and Commercial insurance in the state of Texas.
CeCe lives with her Husband and stepson in Anna, TX.